FAQ

Answers to all your questions

Munzer avatar Ece avatar Baraa avatar +2
81 articles in this collection
Written by Munzer, Ece, Baraa and 2 others

How can I export my menu as PDF file?

Get a copy of your menu in PDF format.
Munzer avatar
Written by Munzer
Updated over a week ago

Converting the menu into a section

Change your menu into a section included in another menu
Munzer avatar
Written by Munzer
Updated this week

How to change my menu title?

Baraa avatar
Written by Baraa
Updated over a week ago

How to Mark Your Items as "Sold Out"?

Oktay avatar
Written by Oktay
Updated over a week ago

What is the difference between the subscription plans?

Basic, Pro, Advanced and Premium what are the differences between them?
Oktay avatar
Written by Oktay
Updated over a week ago

How to change the Printer server's Engine?

A guide for updating your server printer's engine.
Munzer avatar
Written by Munzer
Updated over a week ago

How can I change the registered mobile number of my restaurant?

How to edit the number registered to "Call Restaurant"
Oktay avatar
Written by Oktay
Updated over a week ago

What is the "Paper Menu" design structure for the Tablet Menu?

Oktay avatar
Written by Oktay
Updated over a week ago

Why can't I see the language selection button?

How can I enable the language selection on the welcome screen?
Oktay avatar
Written by Oktay
Updated over a week ago

Where did my item/section disappear?

Baraa avatar
Written by Baraa
Updated over a week ago

How to display multiple currencies for an item on Tablet Menu?

Baraa avatar
Written by Baraa
Updated over a week ago

How can I change the language of printed receipts?

How to prevent any misprinted item names?
Oktay avatar
Written by Oktay
Updated over a week ago

How to display the nutrition information of my dishes?

How to display the nutrition facts for your dishes?
Oktay avatar
Written by Oktay
Updated over a week ago

How Can I Print My QR Code?

Simplest way to print your QR Code
Oktay avatar
Written by Oktay
Updated over a week ago

Where to add the coupon code for activation?

Baraa avatar
Written by Baraa
Updated over a week ago

How can I change my login email address and password?

Easiest way to change your E-mail address and password to login to your account
Oktay avatar
Written by Oktay
Updated over a week ago

How to Navigate Through the Surveys Tab in the Translation Center

Going through the Survey tab under the Translation Center.
Jose Zoilo avatar
Written by Jose Zoilo
Updated over a week ago

How to add Tips before ordering?

Baraa avatar
Written by Baraa
Updated over a week ago

How to clear the Tablet app cache?

Baraa avatar
Written by Baraa
Updated over a week ago

How to Add More Tables?

Setting tables to start taking orders from your menu
Oktay avatar
Written by Oktay
Updated over a week ago

Can I generate different QR codes for each of my branches under one account?

Generating separate QR Codes for each venue
Oktay avatar
Written by Oktay
Updated over a week ago

How to Find My Menu Link?

A guide to show your menu on your website or social media!
Oktay avatar
Written by Oktay
Updated over a week ago

How Can I Change My QR Code Color?

You can easily recolor your QR Code with these steps!
Oktay avatar
Written by Oktay
Updated over a week ago

How to update the details of an item?

This article will guide you on how to change the details such as the price or pictures, description, etc of an item.
Baraa avatar
Written by Baraa
Updated over a week ago

How to Navigate Through the Others Tab in the Translation Center

Going through the Others tab under the Translation Center.
Jose Zoilo avatar
Written by Jose Zoilo
Updated over a week ago

How to delete a section & item?

This article will help you to delete a section & item from your menu.
Baraa avatar
Written by Baraa
Updated over a week ago

Can I upgrade my plan later?

Baraa avatar
Written by Baraa
Updated over a week ago

How to bulk edit all prices on the menu?

Easiest way to bulk edit your prices!
Oktay avatar
Written by Oktay
Updated over a week ago

What are "Grid view" and "List view" options on your Tablet Menu?

This article will give you a better understanding of the Grid and List view options you have on your Tablet menu.
Baraa avatar
Written by Baraa
Updated over a week ago

What is Venue Profile on the Tablet?

How to Check Your Venue Information on the Move?
Oktay avatar
Written by Oktay
Updated over a week ago

Why am I Getting a "Your plan has reached to it's limit" Error?

Why you're getting this error and how to fix it
Oktay avatar
Written by Oktay
Updated over a week ago

How to Log in / Log out from your Tablet?

Setting up your tablets for the first time
Oktay avatar
Written by Oktay
Updated over a week ago

How to Navigate Through the Modifiers Tab in the Translation Center

Going through the Modifiers tab in under the Translation Center.
Jose Zoilo avatar
Written by Jose Zoilo
Updated over a week ago

How can you use In-App Promotion?

The Step-By-Step Process in Adding In-App Promotions on your menu to promote your campaigns and events.
Jose Zoilo avatar
Written by Jose Zoilo
Updated over a week ago

Am I charged automatically every month/year?

How to renew subscriptions and how you're charged
Ece avatar
Written by Ece
Updated over a week ago

How to Navigate Through the Menu Tab in the Translation Center

Navigating through the Menu tab under the Translation Center.
Jose Zoilo avatar
Written by Jose Zoilo
Updated over a week ago

Which Tablet Menu ordering mode is best for my business?

Munzer avatar
Written by Munzer
Updated over a week ago

Why can't I See "add" and "cart" Options?

Create a ticket to activate the "add" and "cart" buttons!
Oktay avatar
Written by Oktay
Updated over a week ago

Change or cancel a plan after subscribing

Ece avatar
Written by Ece
Updated over a week ago

Design Color Guide

How to change all the colors on your menu
Ece avatar
Written by Ece
Updated over a week ago

Where Can We Set Up the Sound Notifications?

Setting up the sound notification in the Finedine dashboard
Jose Zoilo avatar
Written by Jose Zoilo
Updated over a week ago

Where's my Invoice?

How to find your Invoices?
Oktay avatar
Written by Oktay
Updated over a week ago

How to use Modifier Groups?

How to add add-on groups and how to add them to your items.
Jose Zoilo avatar
Written by Jose Zoilo
Updated over a week ago

Locking the tablet to restrict exit

How to make sure your guests can't close the app
Ece avatar
Written by Ece
Updated over a week ago

I can't see the images I uploaded in my menu on the tablets

Why your images may not be appearing on your tablets
Oktay avatar
Written by Oktay
Updated over a week ago

How to create a Menu?

Import your menu or create it from scratch.
Munzer avatar
Written by Munzer
Updated over a week ago

How can I import the Menu from an Excel file?

Munzer avatar
Written by Munzer
Updated over a week ago

How to Display Recommended Items on the Menu?

Sell more by having your menu promote pairings to your guests
Oktay avatar
Written by Oktay
Updated over a week ago

How do you set the date range in the “Reports” tab?

Setting the date range in the "Reports" tab
Jose Zoilo avatar
Written by Jose Zoilo
Updated over a week ago

How to integrate FineDine with a POS

The POS integration process with your menu
Munzer avatar
Written by Munzer
Updated over a week ago

Promo Code: What Is It and How Do You Make One?

Promo code definition and how to make one
Jose Zoilo avatar
Written by Jose Zoilo
Updated over a week ago

Can I Change the Font Size on my Tablet?

Changing the Font Size for Tablets
Oktay avatar
Written by Oktay
Updated over a week ago

How to integrate FineDine with thermal printers

The kitchen/bar printer integration process with your menu
Munzer avatar
Written by Munzer
Updated over a week ago

How can I display different content at certain times?

You can set menus to be displayed at different times periodically or for special dates!
Munzer avatar
Written by Munzer
Updated over a week ago

Preview Your Menu on the Dashboard

Check it before you Share it!
Oktay avatar
Written by Oktay
Updated over a week ago

How to Hide a Menu/Section/Item?

Publish what you want to show and hide the things you don't want
Oktay avatar
Written by Oktay
Updated over a week ago

Applying Discounts, Taxes and Extra Charges to the Tickets

How to apply; service charges, V.A.T's or discounts to the tickets?
Oktay avatar
Written by Oktay
Updated over a week ago

How to Copy & Move an item or section?

Baraa avatar
Written by Baraa
Updated over a week ago

How to create a new venue?

Baraa avatar
Written by Baraa
Updated over a week ago

How to upload photos and videos?

Uploading images for items
Baraa avatar
Written by Baraa
Updated over a week ago

Adding Labels to Your Products

Labeling your products as; New, Signature or Special Presentation!
Oktay avatar
Written by Oktay
Updated over a week ago

How to insert a company logo to the menu?

Baraa avatar
Written by Baraa
Updated over a week ago

How to Change the Currency of Your Menu

Changing the prices and currency displayed on your menu
Jose Zoilo avatar
Written by Jose Zoilo
Updated over a week ago

How to Copy or Duplicate a Menu

Make a copy of your menu and save your time
Jose Zoilo avatar
Written by Jose Zoilo
Updated over a week ago

How to insert an image or a video as a homepage background on your tablet menu?

Baraa avatar
Written by Baraa
Updated over a week ago

I don't want to use pictures on my tablet menu, how does that work?

How to use your menu without images
Baraa avatar
Written by Baraa
Updated over a week ago

How to Use "Ingredient Warnings"?

Ingredient & Allergen Warnings for your menu
Oktay avatar
Written by Oktay
Updated over a week ago

Does the Tablet Menu App Work in Landscape Mode?

Can the Tablet Menu App Work Horizontally?
Oktay avatar
Written by Oktay
Updated over a week ago

What are the Supported Languages?

Translating your menu into other languages
Baraa avatar
Written by Baraa
Updated over a week ago

Minimum System Requirements for Tablet Devices

Specifications needed for IOS and Android tablets
Oktay avatar
Written by Oktay
Updated over a week ago

What is the best image size for my menu?

The optimum image sizes for items and backgrounds to make sure they appear properly
Oktay avatar
Written by Oktay
Updated over a week ago

What is the Maximum File Size to Upload?

The maximum size for images and videos
Oktay avatar
Written by Oktay
Updated over a week ago

What is the Pin Code on my Tablet When I Want to Create a Ticket?

Assign a Pin Code to your staff for specified access
Oktay avatar
Written by Oktay
Updated over a week ago

How to Update the Menu on Tablets?

Publish changes from the control panel with one click!
Oktay avatar
Written by Oktay
Updated over a week ago

Is it Possible to Use my Tablet Menu Offline?

Using your Tablet Menus without an Internet Connection
Oktay avatar
Written by Oktay
Updated over a week ago

Can I Change the Font in My Menu?

Is It Possible to Change My Text Font?
Oktay avatar
Written by Oktay
Updated over a week ago

How Do You Change the Order of the Items on the Menu?

Changing the order of items on the menu
Jose Zoilo avatar
Written by Jose Zoilo
Updated over a week ago

How to Set Multiple Prices for an Item?

How to display prices for different portions / servings
Jose Zoilo avatar
Written by Jose Zoilo
Updated over a week ago

Can a Plan be Divided in Multiple Venues?

Is It Possible to Use a Single Subscription for Several Venues?
Oktay avatar
Written by Oktay
Updated over a week ago

Multiple venues under the same account

Baraa avatar
Written by Baraa
Updated over a week ago

How to Update Card/Billing Information?

Changing your card information on the system
Oktay avatar
Written by Oktay
Updated over a week ago