Troubleshooting
If you're getting an error message and can't figure out why or a feature isn't working properly - you came to the right place!
5 articles in this collection
Written by Selin
Written by Selin
Why am I getting a "Your account is suspended" error?
What to check for suspended account errors
Written by Selin
Updated over a week ago
Updated over a week ago
Why am I getting a "Your plan has reached to its limit" error?
Why you're getting this error and how to fix it
Written by Selin
Updated over a week ago
Updated over a week ago
Why can't I see the "add" and "cart" options?
Create a ticket to activate the "add" and "cart" buttons and use the ordering feature
Written by Selin
Updated over a week ago
Updated over a week ago
I can't publish changes to my devices from the control panel
When the publish button does not send the information to your tablets
Written by Selin
Updated over a week ago
Updated over a week ago
I can't see the images I uploaded in my menu on the tablets
Why your images may not be appearing on your tablets
Written by Selin
Updated over a week ago
Updated over a week ago