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Troubleshooting

Troubleshooting

If you're getting an error message and can't figure out why or a feature isn't working properly - you came to the right place!

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5 articles in this collection
Written by Selin

Why am I getting a "Your account is suspended" error?

What to check for suspended account errors
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Written by Selin
Updated over a week ago

Why am I getting a "Your plan has reached to its limit" error?

Why you're getting this error and how to fix it
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Written by Selin
Updated over a week ago

Why can't I see the "add" and "cart" options?

Create a ticket to activate the "add" and "cart" buttons and use the ordering feature
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Written by Selin
Updated over a week ago

I can't publish changes to my devices from the control panel

When the publish button does not send the information to your tablets
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Written by Selin
Updated over a week ago

I can't see the images I uploaded in my menu on the tablets

Why your images may not be appearing on your tablets
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Written by Selin
Updated over a week ago
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